Privacy Policy

Edited june 1st 2022

Design & production:

agi-suisse.com website was designed and produced by the CHURCHILL Agency, a digital communication and website redesign agency, in Paris (FRANCE).

Agence CHURCHILL – Paris
40 rue du Château d’Eau
75010 Paris – FRANCE
www.agence-churchill.fr

Web development :

Agence CHURCHILL Paris – www.agence-churchill.fr

1. General statement

Based in Switzerland and with an international projection, Agi Sarl is specialised in the manufacture and distribution of premium cosmetics and beauty products and is also dedicated. We attach great importance to the security and privacy of your personal data. We treat your personal data in accordance with the data protection laws in force in your country, in particular respecting the principles of legality, fairness and transparency, purpose limitation, data minimisation, accuracy, limited storage, completeness, availability and confidentiality, in accordance with the Swiss Federal Data Protection Act (DPA) and the General European Data Protection Regulation (GDPR).
This Privacy Policy applies to the personal data we collect in connection with our products and services when you visit our website, partner points of sale in the European Economic Area or in Switzerland (collectively the “Points of Sale”), when you communicate with us through digital platforms.
Agi Sarl (Agi Sarl, Rue du Grand-Pont 12, 1003 Lausanne, Switzerland) processes the data collected from its customers.
This Personal Data Protection Policy describes the categories of personal data we collect about you, how we may use it, the persons with whom we may share it and how you can exercise your rights in relation to the processing of this information, as well as your rights regarding the use we make of it. It also describes the measures we take to protect the security of personal data, how long we keep it and how you can contact us.
We recommend that you read this Data Protection Policy carefully, as it contains important information about your personal data. If you have any questions, you can contact us using the information below in the “Contact Us” section.

2. What personal data do we collect ?

We may collect personal data directly from you (e.g. when you interact with us through our website’s contact form) or indirectly (e.g. from your electronic devices that interact with our website).

2.1 The personal data you provide directly to us :
We process the personal data you provide us with when you use the contact form or other form(s) on our website, when you visit one of our partner shops, or when you use our digital platforms :
– First name
– Email address

2.2 Personal data that you provide to us indirectly
We also collect information about your visits to our website, traffic data, location data, web logs, your IP address through cookies placed on your device. Some cookies are necessary for the proper functioning of our Digital Platforms and others are used for analytical purposes that help provide you with more personalised services and a better digital experience.

3. How do we use your personal data ?

We may use the personal data we collect to :

• Optimise certain features or displays of our websites ;
• Improve your browsing experience on our media;
• Communicate with you and manage our relationship with you;
• Carry out audience analysis or statistics;
• Verify your identity and protect you against fraud and other illegal activities, unauthorised transactions, claims and other liabilities, and manage your data risk exposure;
• Maintain and improve the quality and security of our products and services;
• Comply with our legal and regulatory obligations.

4. Legal basis for the processing of personal data

We collect and use your personal data on one or more of the following legal bases:

• Your consent;
• A contractual relationship that we would have with you;
• Our legitimate business interests; or
• Fulfilment of our legal obligations.

5. Is your data shared with third parties? 

We do not sell or disclose your personal data, except as described here or at the time of collection.

• We may share personal data within Agi Sarl or with third parties for the purposes described in this Privacy Policy;
• We may disclose personal information about you
  • if we are required or permitted to do so by law or applicable legal process (court order or subpoena),
  • or to the judicial authorities or other representatives of the authorities in order to comply with a legitimate legal request,
  • or as part of an investigation into alleged fraud or illegal activity,
  • or in all other cases, with your permission.

6. Where is your data stored and is it transferred ?

Your personal data are stored in databases linked to our website or to our management tools, hosted by our service providers, on servers in Switzerland. These servers are secure and are under the confidentiality charters of our service providers and respect the laws and regulations on the protection of personal data.

Agi Sarl has the ambition to operate worldwide. In this context, we may transfer your personal data abroad, even to countries that do not offer a level of protection equivalent to that of your country of residence. Prior to such transfers, we will apply appropriate measures to protect your personal data. We may also transfer personal data with your explicit consent and in certain cases where permitted by applicable law.

7. Who has access to your personal data ?

• the authorised personnel of Agi Sarl who handles technical tasks to ensure the maintenance and proper functioning of the website,
• the customer relations personnel who process the contact requests sent from our contact forms.
• the staff of our partner stores, in order to serve you in the best possible way.
• Possible service providers that may be involved in our websites, or a request from Agi Sarl.

We ensure that our staff and our service providers can act in accordance with applicable laws on the protection of personal data and that they pay particular attention to the confidentiality and security of such data.
All persons and employees who may have access to your personal data have ratified a confidentiality charter.

8. How long do we keep your data ?

To the extent permitted by applicable law, we will keep the personal data we obtain about you for as long as

• is necessary for the purposes for which they have been obtained, in accordance with the provisions of this Privacy Policy, or
• we have another legal basis, indicated in this Privacy Policy, to maintain such data beyond the period during which it is necessary to achieve the initial purpose of obtaining the personal data.

You can exercise your right to have your personal data deleted at any time, see the sections “What are your rights” and “Contact us“.

 9. What are your rights ?

To the extent permitted by law in your country, you may

• access, modify, update and correct the personal data we hold about you through your Customer Account Board or by contacting us through the contact information below.
• ask us to remove or restrict your personal information through our online contact form or by contacting us via the contact information below; or
• exercise your right to data retention by the same means. Where permitted by law, you may at any time withdraw your consent to the processing of your personal data for legitimate reasons related to your particular circumstances, and we will apply your preferences where appropriate.

To request the exercise of these rights, please contact us at the address given in the last section of this page.
To protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. Depending on your geographical location, you may be able to file a complaint with the relevant national data protection authority :  CNIL in the case of France and the Federal Commissioner for Data Protection and Transparency  (PFPDT) in the case of Switzerland if you are not satisfied with our response.

10. How do we protect your data ?

Our website use a variety of appropriate technical security measures, communication protocols and organisational measures. Authentication tools are encrypted to ensure the security of your personal data.

We regularly make automated backups of our databases.

11. Changes to our privacy policy

This Privacy Policy may be updated without prior notice in order to adapt our practices to the legal requirements of data protection or in case of changes in our business activity. We will indicate at the top of this Privacy Policy the date it was last updated.

 12. Contacting us

If you have any questions or comments about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at :

Postal address :

Agi Sarl
Rue du Grand-Pont 12, 1003 Lausanne, Switzerland
Email: contact@agi-suisse.com